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Contract identification via e.g. order ID, sales order ID, invoice ID

Scope of application

All deliveries and services of Zauberfeder GmbH in fulfillment of orders, which the customer has not placed in connection with his commercial or independent professional activity, are based on these terms and conditions. Any deviating and/or supplementary agreements require the express written consent of the seller; this also applies to
for a waiver of the written form requirement.

General Terms and Conditions

General Terms and Conditions (GTC) of the company Zauberfeder GmbH

§ 1 Scope of application
The following General Terms and Conditions apply to the business relationship between Zauberfeder GmbH (hereinafter: Seller) and the Buyer.

§ 2 Order
You have the opportunity to browse our offer at your leisure. If you have discovered something interesting, put the product in your virtual shopping cart. To do this, click on the button "Add to cart" that is displayed below the product. Of course you have the possibility to remove products from your shopping cart at any time.

You initiate the ordering process by clicking on the "Add to shopping cart" button. In the shopping cart you will see the products that you have placed in the cart. Here you have the possibility to remove products from the shopping cart. To continue in the ordering process, click the "Proceed to checkout" button. Here you will receive an overview of all the products you have placed in the shopping cart, as well as any other costs that may be incurred in connection with your order.

By pressing the button "Order with costs" your order will be triggered and forwarded to us. With your order you declare bindingly that you wish to purchase the goods.

§ 3 Conclusion of contract
With an order you conclude a contract with:

Zauberfeder GmbH
Witzlebenstraße 2
38116 Braunschweig
Tel.: (05 31) 208 27 16
E-mail: shop@zauberfeder-shop.de

You will be informed about the receipt of your order immediately by an e-mail marked as "Your order at Zauberfeder Shop". The order confirmation is automatic and does not constitute acceptance of the contract. The contract for the purchase of a product is concluded when you pay the invoice amount within 7 days.

The text of the contract including your order will be stored by us and will be sent to you upon request together with our General Terms and Conditions.

The language available for the conclusion of the contract is German.

§ 4 Reservation of unavailability
We reserve the right to refrain from fulfilling your order if we do not have the ordered title in stock, the title not in stock is out of print at the publishing house and the ordered goods are consequently not available. In this case, we will inform you immediately about the unavailability and refund any purchase price already paid by you without delay.

§ 5 Shipping costs
We deliver from an order value of 60 euros free of shipping costs. For orders below this value, we charge a flat rate of 3.90 euros (within Germany), regardless of the size and weight of the shipment. Shipping to other European countries costs 9,80 Euro (EU) or 12,80 Euro (non-EU).

§ 6 Payment
Please pay the purchase price without deduction within 7 days after sending the order confirmation. Please understand that we only deliver against prepayment. You can pay by bank transfer or Paypal.

§ 7 Retention of title
Until complete fulfillment of the purchase price claim by the buyer, the delivered goods remain the property of the seller.

§ 8 Warranty
The statutory liability for defects applies.

§ 9 Applicable law and place of jurisdiction
The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If the customer is a merchant or a legal entity under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship shall be the court responsible for our registered office (Braunschweig).

(Status: June 13, 2014)



 

Excluded from return are

* Goods that are manufactured according to customer specifications or are clearly tailored to personal needs or are not suitable for return due to their nature or can spoil quickly or whose expiration date would be exceeded,
* Audio or video recordings or software, provided that the delivered data carriers have been unsealed by you,
* Newspapers, journals and magazines.

Warranty

The warranty is provided in accordance with the statutory provisions, whereby in the event of a defect in the goods, we will first make a subsequent delivery or rectify the defect at your discretion. If the subsequent improvement fails or if the subsequently delivered goods are also defective, you may return the goods for a refund of the full purchase price or keep the goods and reduce the purchase price. For information on any manufacturer warranties, please refer to the product documentation.

Place of jurisdiction

In the case of contracts with merchants, legal entities under public law or special funds under public law, the exclusive place of jurisdiction for all legal disputes arising from the business relationship, including actions on bills of exchange and checks, shall be the registered office of the seller, Braunschweig.

Taking back of packaging

With regard to the sales packaging filled with goods for the first time by us and delivered to private end consumers, our company has joined the take-back system of Reclay Systems GmbH, Herborn, (license partner number: 103730) in order to ensure the fulfillment of our statutory obligations pursuant to § 6 VerpackV. Further information can be found at reclay.de.

For Austria, our company has joined the take-back system of Reclay UFH GmbH, Vienna, (license partner number: 100920) operating in Austria in order to ensure compliance with our legal obligations in accordance with §13g AWG 2002 idF. Further information can be found at reclay.at.

Consumers are entitled to a statutory right of revocation. A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).

Cancellation policy for orders of printed books and other physical goods
Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

CANCELLATION POLICY

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Zauberfeder GmbH, Witzlebenstraße 2, 38116 Braunschweig, shop@zauberfeder-verlag.de, Fax +49 (0) 531 - 215 78 47) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

- End of the legal cancellation policy -

Exclusion or premature expiry of the right of withdrawal:

A right of revocation does not exist for deliveries of sound or video recordings (e.g. CD, music or video cassettes) or computer software in sealed packaging if the seal was removed after delivery.

A right of withdrawal also does not exist for goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Furthermore, there is no right of withdrawal for contracts for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

Sample cancellation form

(If you wish to revoke the contract, please complete and return this form).

  • To Zauberfeder GmbH, Witzlebenstraße 2, 38116 Braunschweig, Germany
  • I/we* hereby revoke the contract concluded by me/us* for the purchase of the following goods* / the provision of the following service*
  • Ordered on* / received on*
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in case of paper communication)
  • Date

(*) Delete where not applicable.